Gaming is for fun — not stress. tk1999 believes every player can game responsibly, and we are here to support you along the way with the right tools, information, and assistance.
Tk1999 keeps these features active to provide you with a safe and controlled gaming experience.
Set your own daily or weekly play time limit. Once the time is up, the platform will automatically alert you.
Set daily, weekly, or monthly deposit limits to easily stay within your personal budget.
You can temporarily suspend your account for a set period whenever you need to.
You'll receive periodic reminders showing how long you've been playing and how much you've spent.
Access is strictly prohibited for anyone under 18. A rigorous age verification process is always active.
If you're experiencing issues, we'll connect you with our trained support team as well as external specialist organizations.
Responsible gaming means treating gaming purely as entertainment — not as a solution to financial problems or a source of income. At tk1999, we always want our members to play and enjoy themselves without going beyond their means.
Online gaming is growing fast in Bangladesh, but many people don't realize how excessive play can gradually become a problem. tk1999 believes in transparency — which is why we give every member the right information to make informed decisions about how much they play.
The core principle of responsible gaming is knowing your limits, sticking to them, and never letting gaming take priority over what matters. Remember, there are no guaranteed wins in gaming — every game depends on random outcomes.
Keep in Mind: Gaming at tk1999 is meant to be fun. If it ever starts to feel stressful rather than enjoyable, take a break right away.
Problem gambling doesn't happen overnight — it builds gradually. Stay aware of the signs below for yourself and those around you. Knowing yourself is the first step toward responsible play.
Warning: If you notice one or more of the signs above, do not wait — contact our Support Team. Asking for help is not a weakness; it takes courage.
To promote responsible gaming at tk1999, we offer a few simple but effective tips that will help keep your gaming experience positive and enjoyable.
Keep in Mind: Responsible gaming does not mean less fun — it means ensuring the fun lasts longer.
Answer the following questions honestly to yourself. They'll help you understand where your gaming habits currently stand. This is not a diagnosis — just a basic self-assessment.
Do not face gaming problems alone — seek expert help. Our Support Team is always ready to assist.
Bangladesh National Mental Health Helpline: 16789
If most of the questions below have a "Yes" answer, please speak with our support team.
If three or more answers are "Yes": Please contact our Support Team. Seeking help is completely normal and free of charge.
You can access these tools at any time by logging in to your account.
Set your own maximum daily, weekly, or monthly deposit limit. Decreasing the limit takes effect immediately; increasing it takes effect after 24 hours.
Decide in advance how long you'll play each day or per session. You'll receive an automatic alert when the time is up.
Take a break from gaming for 7 to 30 days. During this time, you will not be able to log in to your account.
Self-exclusion periods range from 6 months to 5 years. Once activated, the exclusion cannot be reversed before the selected period ends.
You can view your complete gaming history, wins, losses, and a detailed breakdown of spending at any time.
Receive automatic notifications every 30, 60, or 90 minutes to keep you aware of how much time and money you're spending.
Setting up protection tools at tk1999 is straightforward. Just follow a few simple steps to set your gaming limits securely.
Log in to tk1999 with your username and password.
Click the profile icon in the top right corner and select the "Responsible Gaming" option.
Choose the type of limit you want — deposit, time, or session — then set the amount or duration.
Save your limits once set. Reductions take effect immediately; increases take effect after 24 hours.
If you run into any issues at any step, contact us via live chat or at [email protected].
If you feel you need some distance from gaming, Self-Exclusion is the most effective step you can take.
For short-term breaks. Your account remains active during this period, but you will not be able to play.
For serious cases, the account can be fully deactivated for an extended period.
You can permanently close your account if you choose to. Please note that once this decision is made, it cannot be reversed.
Important: During self-exclusion, no promotional emails or offers will be sent from tk1999.
For professional support with gaming-related issues, you can reach out to the organisations listed below.
| Organization Name | Service Type | Contact | Time |
|---|---|---|---|
| National Mental Health Helpline | Mental Health Counseling | 16789 | 24/7 |
| Kaan Pete Roi | Emotional Support & Counselling | 01779-554391 | 6:00 PM – 10:00 PM |
| Gamblers Anonymous BD | Peer Support Group | Refer via [email protected] | Weekly Session |
| Bangladesh Association of Psychiatrists | Professional Psychiatrist | Hospital Service Center | Every day except public holidays |
| Tk1999 Support Team | Gaming Limits & Account Support | [email protected] | 24/7 |
The most common questions our members ask about responsible gaming.